Request Instructions

STEP 1
Please select a location on the map (single click) or use the Find Address button to mark the location of the service request.

STEP 2
Select the Service Request type.   Only the Service Requests available for online submittal are shown.  For all other requests, please call (248) 674-2278.

STEP 3
Answer required questions concerning the service request. More questions may appear depending on the answer selected.

STEP 4
Enter any additional details and comments regarding the request.

STEP 5
Enter your contact information. This information is optional, but the DPW may wish to contact you if more detail is required.

STEP 6
Enter the the words you see in the image box, in order and separated by a space. Doing so helps prevent automated programs from abusing this service

STEP 7
Select the Submit Request button to send your request to the Waterford DPW. You will receive email confirmation with incident tracking numbers

Check Status Instructions

STEP 1
Select the Check Status link at the top of the page.

STEP 2
Enter the Incident tracking ID and the email address submitted with the request.

Public Works | Citizen Request System | Check Status

The Township of Waterford is pleased to offer our online Service Request System.  Please use the map and forms below to submit service requests to the Waterford Department of Public Works.

If your request is a life-threatening emergency, dial 911.

Required steps*

Step 1*

Example: 5240 Civic Center Drive
or
Zoom and click on the incident location in the map below

Clear Marker
Step 2* Select Service Request Type
Step 3
No questions available
Answer optional questions
Step 4 Provide Comments
Step 5*


Provide Contact Infomation (Optional)
e.g. (555) 555-5555
Your email address is required to check the request status
Step 6*
Step 7*